Please see the attached articles and the following videos and answer the questions listed below: 1. What are the key sources of Zappos.com’s competitive advantage? How would you describe the key elements of the company’s business strategy? 2. To what extent is the company’s holacracy structure aligned (or misaligned) with the other organization design elements (job design, management style, HR/talent management practices)? What are your recommendations for making changes to the company’s organization design to better align with Hsieh’s vision of a holacracy operating structure? 3. How would you articulate Zappos.com’s talent management strategy? What are the key elements of the company’s approach to talent acquisition, assessment, development, and retention? In what ways are the company’s talent management practices distinctive in its industry? 4. How should the company tackle the twin challenges of surging employee turnover and deteriorating labor market reputation (e.g., dropped off Fortune’s Best Place to Work) due (in part) to the transition to holacracy and self-governance?